The leader's work in the improvement of healthcare.

نویسنده

  • Paul Batalden
چکیده

These are uncertain times, we seem to be on unfamiliar journeys, and there is a deep sense of the need and hope for leadership of the changes we face and that are struggling to be named. Each problem seems to ‘cry out in a private language.’ How in this context are leaders to make sense of the situation they face? Each leader has two realities to serve: the current situation and the future that they are trying to create. Leaders communicate what they ‘know’ to be occurring and what they ‘recognise’ as fact in the actions they take and in the invitations to act that they offer to others. What might help inform leadership actions and invitations at a time like this?

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عنوان ژورنال:
  • Quality & safety in health care

دوره 19 5  شماره 

صفحات  -

تاریخ انتشار 2010